Tata International showrooms and service centres located across Africa ensure that the equipment and customer service are available to our clients at convenient and nearby locations.
We provide operation and maintenance training to the operators and site staff for equipment supplied during commissioning. Our trainers are professionally and technically trained at OEM facilities worldwide.
Tata International believes that customers need peace of mind to conduct their business with our equipment and offer warranties as per the need as of the customer. All equipment supplied by Tata International is covered under standard manufacturers’ warranty for workmanship or material defects.
We believe in the philosophy ‘Repair before failure’ and recommend that customers take advantage of our preventive maintenance services. These services are aimed at preventing equipment down-time and consequential damage, all of which ultimately result in unforeseen cost and time overruns.
Tata International’s services ensure genuine spare parts, longevity of aggregates and trouble-free operations.
Annual Maintenance ContractsAnnual maintenance contracts include preventive maintenance and parts replacement on payment of an annual fee. Availing of these scheduled services by trained and authorised personnel ensures that customers’ equipment get optimum maintenance service.
Full Maintenance ContractsFull maintenance contracts include preventive maintenance, emergency services and parts replacement on payment of an annual fee. This contract option ensures that our customers’ equipment is handled by trained and authorised personnel during scheduled services as well as in emergency situations.
Tata International supplies genuine OEM spare parts for the equipment supplied, ensuring that the equipment runs without breakdown and the customers get optimum machine up-time. This ensures that our customers get maximum productivity and utilisation.